Higgs Software Consulting · Harrisonburg, VA area
Siebel CRM and IT delivery for teams that need it done.
Website care & hosting when you want the site handled month to month.
Higgs Software works with IT teams on systems they already run and on new systems we architect and build, including iOS apps that have to ship. Jon Higgs has 20+ years of expertise with private- and public-sector clients across Siebel CRM, website care & hosting, build automation, practical AI, .NET, and iOS.
One principal on the work.[email protected]540-246-4877
- Firm
- Founded 2010
- Place
- Harrisonburg, VA area
- Shape
- One principal on the work
- Scope
- Defined projects

Services
Six practices.
Most work is project-shaped: a defined scope and a handoff. Website care & hosting is the monthly subscription when the site is the ongoing work.
Siebel CRM
Siebel CRM, from first install to steady-state support.
View the practiceWebsite care & hosting
Ongoing hosting and light maintenance so your site stays up, secure, and current, without you babysitting the stack.
View the practiceBuild automation & IaC
Repeatable environment builds and deploys for the Siebel and .NET systems you already run.
View the practiceAI consulting
Practical AI that makes your team more efficient, built on the work you already record, with the CRM or application still holding the facts.
View the practice.NET applications
C# for a new web app or service, the internal system you already run, and a migration off legacy VB.NET or VB6.
View the practiceiOS development
iPhone and iPad apps: a new build, an app you already ship, and the App Store release that gets it to people.
View the practiceProcess
Assess, build, then stay through the handoff.
The sequence is short on purpose. A boutique project does not need a methodology diagram. It needs a scope, a change in the system, and someone who is still around when the first real user hits it.
01
Assess
Read the system and the constraint before writing a change. The output is a scope: what is in, what is out, and what done means for this project.
02
Build
Do the work: configuration, code, integration, or a narrow AI workflow against data you already keep. You see the change in the system, not only in a slide.
03
Support
Stay for the handoff and the questions that show up after go-live. The same person stays through that window.
Work
Past engagements, then a shipped title.
Past engagements and a shipped iPhone game.
Past engagement
Siebel CRM
ReadPublic Sector case management for a state attorney general
Past Siebel work for the New York State Office of the Attorney General: Public Sector case management, a 16 to 23.2 upgrade path, EDQ and Loqate, and Office 365 sync.
Past engagement
Siebel CRM
ReadSiebel 7.8 to IP2014, with Open UI and AWS environments
A past upgrade at Akamai Technologies: Siebel 7.8 to IP2014, Open UI in place of browser script, and development environments hosted on AWS.
Past engagement
.NET applications
ReadVB6, AngularJS, and WebAPI in the automotive aftermarket
Past .NET work at Fisher Auto Parts: a VB6 application bridged to the web, and an AngularJS and WebAPI path aimed at replacing it.
Past engagement
Siebel CRM
ReadSiebel membership pricing, then .NET, WCF, and SharePoint
Past work at CFA Institute across two periods: Siebel for events, pricing, and integrations, then .NET, WCF, and SharePoint beside that CRM.
Shipped
iOS development
ReadCurio
An iPhone game Jon helped develop in 2012. A contemporary review described it as a horror runner set in an asylum, with a narrative and a dark art style.
Principal
Jon Higgs
Higgs Software Consulting, LLC
Jon has run this practice since 2010. The work is project consulting for IT teams on systems they already run and on new systems we architect and build, for private- and public-sector clients. You talk to the person doing the work, with a hard-work default from a small farming community.
Jon leads the work and brings on consultants when a project needs more capacity or a specialist.
About the practiceIf the system matters, start with a conversation.
A paragraph on the system, the constraint, and the timing is enough. Jon reads every note.
